Given the truth that CEOs are ultimately responsible for the growth of the enterprise, one detail stands out: “Most of our CEOs were dismayed to discover how little time they spent with their customers — just 3% on average.”
from Restaurants & Food - ArkansasBusiness.com https://www.arkansasbusiness.com/article/122753/ceos-arent-talking-to-customers-jim-karrh-on-marketing
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